Privacy Policy

Privacy Policy

Last updated: August 29th 2024

Welcome to Figurebarn! We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

  • Personal Identification Information: Name, address, email address, phone number, date of birth.
  • Payment Information: Credit/debit card details, billing address.
  • Order Details: Products purchased, order history.
  • Technical Data: IP address, browser type, device information, operating system, and usage data.
  • Communication Data: Any communication you send to us, including emails, chat messages, and customer service inquiries.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders.
  • Manage your account, including handling returns, refunds, and other order-related issues.
  • Communicate with you about your orders, products, and promotions.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and protect our legal rights.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, order fulfillment, delivery, and marketing.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Your Rights

Under the UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict the processing of your personal data.
  • Withdraw your consent at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not complied with data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All payment transactions are encrypted, and we regularly review our security practices to ensure the safety of your information.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at:

Figurebarn
2, Rosevilla Farm, Main Road, Duston, Northampton, Northamptonshire NN5 6JB
[email protected]
+44(0)1604903952

By using our website, you consent to the collection and use of your personal data as described in this Privacy Policy.